Method

A score you can defend in the room.

The Medical Grade Score is a weighted roll-up of seven Scoring Framework Parameters. Features are observed on the rendered site, inferred from page language with quoted evidence, or declared through a short questionnaire when a public crawl cannot possibly know.

Observed24 features

Playwright crawl + rule-based checks against the rendered DOM

Inferred4 features

Language-model pass over cleaned page content, with confidence and evidence

Declared35 features

Questionnaire — not externally verifiable from a public website

The formula

Held-out items do not inflate the score, and they do not drag it down as false absences. An unanswered questionnaire leaves the crawl score intact and defensible.

Feature
1 if present · 0.5 if partial · 0 if absent
Parameter score
(sum of feature values ÷ settled features) × 100
Held out
Items a public crawl cannot verify leave the denominator until you declare them
Overall
Σ (parameter score × weight), weights renormalised over settled parameters

The scoring
framework

100% weighted, fully transparent.

Security, Reliability & Support

20%

TLS, backups, role-based access, uptime, and 24/7 support. Healthcare can't compromise here, so it carries the heaviest weight.

Integrated Portals Ecosystem

20%

Patient, doctor, admin, and recruitment portals. The biggest single differentiator between a brochure site and an operations tool.

UX/UI

15%

The first touchpoint of care. Booking flows, readability, and mobile behavior, graded in a real browser.

Value-Added Services

15%

Where the site starts doing work instead of marketing: appointments, invoicing, e-prescriptions.

Content & Info Management

10%

Accurate, current information patients can act on.

User Activity & Analytics

10%

Administrative intelligence drawn from real usage data.

Integrated Communication

10%

SMS and email reminders that close care gaps.

Every feature we grade

63 features across the seven parameters, each tagged with how it is detected.

Security, Reliability & Support

20%

Healthcare cannot compromise here

  • Secure Website (SSL Protection)Observed
  • Data Privacy & EncryptionDeclared
  • Fast & Reliable Cloud HostingObserved
  • Automatic Data BackupsDeclared
  • Integrated Support Ticket SystemDeclared
  • 24/7 Technical SupportDeclared
  • Role-Based User Access ControlDeclared

Content & Information Management

10%

Accuracy & trust

  • Homepage BannersObserved
  • Medical SpecialtiesObserved
  • Healthcare FacilitiesObserved
  • Doctor ProfileObserved
  • Awards & Professional MembershipsInferred
  • Leadership MessageInferred
  • Patient TestimonialsObserved
  • News & UpdatesObserved
  • BlogObserved
  • GalleryObserved
  • Social Media IntegrationObserved
  • YouTube Video IntegrationObserved

User Experience (UX/UI)

15%

First patient touchpoint

  • Layout OptionsDeclared
  • Typography SettingsDeclared
  • Color CustomizationDeclared
  • Homepage Section Visibility & OrderDeclared
  • Banner Slider VariantsObserved
  • Call-to-Action (CTA) BannersObserved
  • Promotional Popups & CountersObserved
  • Contextual Admin Help GuideDeclared

User Activity & Analytics

10%

Administrative intelligence

  • Visitor Activity StatisticsDeclared
  • Patient Inquiry TrackingDeclared
  • Appointment Activity ManagementDeclared
  • Registered Patient RecordsDeclared
  • Doctor Profile & Availability OversightDeclared
  • Patient Feedback ManagementDeclared
  • Billing HistoryDeclared

Integrated Communication

10%

Reduces care gaps

  • SMS NotificationsDeclared
  • Email CommunicationObserved
  • WhatsApp Instant ChatObserved

Value-Added Services

15%

Converts website into operations

  • Online Appointment BookingObserved
  • OPD Invoicing SystemDeclared
  • E-Prescription ModuleDeclared
  • Digital ArchivesDeclared
  • Automated Professional CV BuilderDeclared
  • Dynamic SEO ControlsObserved

Integrated Portals Ecosystem

20%

Biggest differentiator vs websites

  • Secure Patient Login & ProfileInferred
  • Appointment History & RequestsDeclared
  • Medical Records AccessDeclared
  • E-Prescription AccessDeclared
  • Personal Health Data TrackingDeclared
  • Health CalculatorsObserved
  • Diet Planner & Nutrient DatabaseObserved
  • Secure Doctor Login & Profile ManagementInferred
  • Patient List & Clinical History AccessDeclared
  • E-Prescription Creation & ManagementDeclared
  • Appointment & Schedule ManagementDeclared
  • Clinical Notes & DocumentationDeclared
  • Patient Communication ViewDeclared
  • Administrative PortalDeclared
  • Job Listings ManagementObserved
  • Online Application SubmissionObserved
  • Candidate Profile RecordsDeclared
  • CV Bank (Open Talent Pool)Observed
  • Internal CV UploadDeclared
  • Data Export & ReportingDeclared
Medical Grade

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